ChordCraft — Support

Need help with ChordCraft? You're in the right place.

Contact

The fastest way to reach us is by email. We read every message and usually reply within a couple of days.

When you write in, it helps to include your device model (e.g. iPhone 15), your iOS version, and a short description of what happened.

Frequently asked questions

Does ChordCraft need an internet connection?

No. ChordCraft works fully offline. Nothing you do is sent anywhere.

Do I need to create an account?

No account, no sign-up. Just open the app and start.

Is my data private?

Yes. ChordCraft doesn't collect any personal information. Everything stays on your device. See the Privacy Policy for details.

I bought the app on one device — do I have to pay again on another?

No. Purchases are tied to your Apple ID. On another device signed in with the same Apple ID, tap "Restore Purchases" (or re-download from the App Store) to get access without paying again.

I found a bug or have a feature request.

Great — email us at danielsduderstadt@gmail.com. Feedback genuinely shapes what gets built next.

Requesting a refund

Refunds for App Store purchases are handled by Apple, not by us. You can request one at reportaproblem.apple.com.